FAQ - Frequently Asked Questions

Frequently Asked Questions

What do we sell?

Cicli Sergio Bianchi specializes in the sale of quality bicycles, cycling accessories, spare parts, and technical apparel. We offer a wide range of bicycles for every need: vintage bikes, city bikes, mountain bikes, folding bikes, e-bikes, and children's bikes. We also stock a wide selection of accessories, helmets, clothing, and everything else cycling needs.

What are your opening hours?

Our shop is open:

Monday - Saturday: 9:00 - 13:00 and 15:00 - 19:00

Do you offer maintenance and repair services?

Yes! Our specialized workshop offers complete maintenance and repair services for all types of bicycles. Our services include:

Periodic coupons and ordinary maintenance
Repair and replacement of components
Gearbox and brake adjustment
Wheel centering
Complete bicycle overhaul
Component customization and upgrade

How can I contact you?

You can contact us in the following ways:
Telephone: +39 055 499385
WhatsApp: +39 055 499385
Email: info@ciclisergiobianchi.it
Address: Via San Gallo, 42 r - Florence
Or come visit us directly in the shop during opening hours!

What payment methods do you accept?

We accept cash, credit cards, debit cards, and bank transfers.

Is there a long-term rental service?

Yes, the "Bike4U" service allows students and temporary residents to rent a bicycle and return it when they're no longer needed.

Where can I buy vintage bikes?

You're in the right place! At Cicli Sergio Bianchi, you'll find a selection of vintage bicycles that combine the charm of retro design with the quality and reliability of modern components.

Do you have a self-service repair station?

Yes, we also have a DIY repair station.

Are the bicycles delivered already assembled?

Bicycles purchased at our store are delivered fully assembled and ready to ride.

Bikes ordered online, however, are shipped partially assembled to ensure maximum safety during transport. Inside the package, you'll find simple, detailed instructions for easy final assembly.

If you prefer to receive it ready to use, you can choose free in-store collection: the bicycle will be fully assembled and checked by our mechanics.

Can I request modifications or customizations to the bike before purchasing?

Yes! We can customize components and accessories to your needs. Contact us or visit our store for a free consultation.

Where is the frame number on my bike?

It's often located under the bottom bracket (pedals) or in the headset area.

How to park your bike in the city?

Lock your bike using a chain through the frame and front wheel, choosing tall posts or suitable racks.

How to clean your bike?

Regular cleaning is important to keep your bike in good condition.

How can I clean my bike chain?

Lubricate the chain at least once a month.

Where can I find spare parts for my bike?

In our shop: We have a wide range of original and compatible spare parts for the bicycles we sell. You can visit us at our store, where our specialized staff will be happy to help you find the right part for your bike.